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Reseller Payments

Overview

Reseller payments are used to track and manage commissions or payouts owed to your resellers based on their sales activity. This section explains how to view, record, and manage payments to resellers in iBill.io, ensuring transparency and accurate financial records.

Step-by-Step: Managing Reseller Payments

  1. Access the Reseller Payments Section
  2. Navigate to the Resellers area and select a specific reseller.

  3. Go to the Payments or Invoices tab within the reseller’s profile.

  4. Viewing Payment History

  5. See a list of all payments made to the reseller, including:
    • Date of payment
    • Amount paid
    • Payment method (e.g., bank transfer, PayPal)
    • Reference or notes

  6. Outstanding and paid invoices are clearly indicated.

  7. Recording a New Payment

  8. Click + New Payment.
  9. Enter payment details:
    • Amount
    • Payment method
    • Date
    • Reference or notes (optional)
  10. Save the payment. The reseller’s balance and payment history will update automatically.

Best Practice: Always include a clear reference or note for each payment for future auditing and transparency.

  1. Reviewing Invoices
  2. View all invoices associated with the reseller, including status (paid/unpaid).
  3. Use this to reconcile payments and ensure all commissions are settled.

Best Practices

  • Reconcile reseller payments regularly to avoid disputes.
  • Communicate payment schedules and methods clearly with each reseller.
  • Keep detailed records of all payments and references for auditing.
  • Use the notes feature to document any special payment arrangements or issues.

Troubleshooting

  • If a payment is missing or incorrect, double-check the invoice and payment records.
  • For payment processing issues, verify the payment method and account details.
  • Contact support if you need further assistance.

For more on reporting and financial management, see the Reporting section.